By the way, if you're not sure what version of Eudora you're using, just look under the "Help" menu and "About Eudora". This problem of not being able to connect through certain semi-public networks isn't unique to Eudora, but one traditional shortcoming of Eudora is that it does make it slightly harder to change the usual port numbers. Therefore they have blocked the usual "port" numbers used by email programs. This is usually because providers of network connections in hotels, academic institutions and conference centres for example, want to prevent spam being sent through their network. Typically Eudora just spins its yin-yang symbol for a bit and eventually shows a task error "Could not connect to smtp.gn.apc.org". You may find occasionally problems either sending, or rarely receiving, email particularly when you are away from home. If your account isn't hosted with us, please check with your ISP for the correct settings to use with their servers. The specific advice & settings given below apply to GreenNet-hosted email accounts. Eudora is a venerable email program that many people still find easy to use, and was recommended by GreenNet before we switched to suggesting free software Thunderbird (incidentally the free/open source Eudora OSE 1.0 is based on Thunderbird).
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